SHIPPING & RETURNS

At Ethnics Land, we ensure safe, quality-packaged delivery of your orders, working with trusted courier services like DHL, FedEx, DTDC, and Delhivery for timely arrival.

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Domestic Shipping:

1. Coverage: Free shipping across India.

2. Dispatch Timeline: Orders ship within 1-4 business days. Custom orders may take longer; we’ll keep you updated.

3. Delivery Estimate: Orders typically arrive within 7-10 business days post-dispatch. Tracking is provided upon dispatch.

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International Shipping:

1. Coverage: Flat Rs. 3500 for single-product orders. For multiple products, email us at ethnicsland@gmail.com for a customized quote.

2. Dispatch Timeline: Orders ship within 7-10 business days. Custom orders may take longer, with regular updates shared.

3. Delivery Estimate: Orders typically arrive within 7-10 business days post-dispatch. Tracking information will be shared.

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Exchange Policy

We take great care in quality-checking every product, but if you receive a damaged or incorrect item, please follow our exchange process below:

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Domestic:

1. Request Window: Email ethnicsland@gmail.com within 3 days of delivery with your order number, reason for return, and a product photo.

2. Eligibility: Exchanges are only for wrong items, incorrect sizes, or damaged goods.

3. Verification & Process: Upon confirmation, a replacement will be dispatched once the item is returned. Please do not accept packages with visible damage.

4. Return Shipping: Initiate returns within 7 working days. Return shipping is customer-managed.

5. Need Help?: If you have any questions or uncertainties, please feel free to contact us before making a purchase. We’re here to help you make the right choice!

Returns/Exchanges are not accepted if the item is used, washed, tampered with, customized, or requested after the 3-day window.

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International:

1. Request Window: Email us within 3 days of delivery with your order number, reason for return, and product photo.

2. Eligibility: Exchanges are available for incorrect or damaged items only.

3. Verification & Process: Upon return confirmation, we’ll issue a refund.

4. Return Shipping: International returns are customer-managed; shipping charges are non-refundable.

5. Need Help?: For any questions before your purchase, please get in touch with us to ensure your selection meets your expectations.

Returns/Exchanges are not accepted if the item is used, washed, tampered with, customized, or if requests are beyond the 3-day window. Returns for sarees with Fall/Pico or blouse stitching are also non-refundable.